Why do call center employees leave? High staff turnover is one of the traditional problems of call centers. However, according to the British server Call Centre Helper, agents are not leaving just because of the high mental workload of their work or because of low wages. The main reason lies in their problems with direct superiors.…
Dell plans to let half of its employees work remotely While Yahoo or Hewlett Packard are moving thousands of their employees from…
Tips on meaningful gifts for employees The end of the year is approaching, and so does the traditional question of…
Is yor company managed by fear? Fear is a reliable killer of corporate culture. It slows down the operation…
Obstacles in salespeople recruiting No matter how bad the overall situation on the labor market, salespeople…
Do you have what it takes to become a CHRO? Is it your career goal to become the Chief Human Resources Officer (CHRO)…
Tips for scheduling work in call centres Scheduling the work of agents is a key prerequisite for the successful…
Study: What causes employee depression? The most important skills of HR Managers Britain to ban smoking in prisons Study: Forget about "superhero" leaders 
